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Shipping and Refunds

Shipping

We can ship to virtually any address in the world. However, there are restrictions on some products, and certain items cannot be shipped to international destinations.

Most orders ship out within 3 days after the order is placed. This can change depending on operational needs. The deal we've made with USPS allows us to offer a shipping delivery of 3-5 days depending on the USPS mailing load.

*Please keep in mind that we are a small-batch, print-to-order apparel company. This means that once your order is received, we typically start the fulfillment process immediately. Because of this, any changes must be received within an hour of receiving the order confirmation email.

Once your order has shipped out, the delivery process you selected with your shipping options will begin.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may or may not appear on the shipping quotes page.

Refunds

We understand that you sometimes may want to return products that you purchased on our site.  We accept returns within fourteen (14) days of purchase from ihave.coolkidproblems.com.  The total order of purchase will be refunded (minus shipping costs) after the product is returned to our distribution center listed below.  Please contact us prior to returning products at info@coolkidproblems.com

Cool Kid Problems
611 Apple Drive
Mullica Hill, NJ 08106

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